"Always skeptical of creams and ointments because over the years of playing sports, exercising and growing older, OTC ointments never really seemed to do the trick. I have nagging shoulder pain from years of use, including rotator issues, impingement, bursitis, etc. I gave it a try...I was amazed how the cream knocked the pain down and allowed me better range of motion. I liked it so much, I got an extra bottle and gave it to my mom for her arthritis and bursitis. Excellent product...works as advertised."